FAQ

COLOURING
What types of colouring services does GOLD SALON TOKYO offer?

We offer a wide range of professional colouring services, including highlights, balayage, ombré, gloss toning, permanent and semi-permanent colour, root retouching and ammonia-free colour options.

What is the difference between Highlights, Balayage, and Ombré?

Highlights use foils to create brightness and dimension. Balayage is a freehand technique designed for softer, naturally blended results, while ombré creates a more noticeable transition from darker roots to lighter ends.

What is a Shadow Root or Gloss Smudge?

A Shadow Root or Gloss Smudge softens the transition between your natural root colour and lighter lengths, creating a more natural and blended finish.

What is a Gloss Toner?

A gloss toner refines the tone after lightening, helps neutralize unwanted warmth and adds shine. It can also refresh colour between appointments.

What is Colour Correction?

Colour Correction is a specialist service designed to improve unwanted colour results, uneven tones or previous colour problems while considering the condition of the hair.

What is the difference between Semi-Permanent and Permanent Colour?

Semi-permanent colour gradually fades and is useful for enhancing tone and shine. Permanent colour provides a longer-lasting colour change and can also be used for grey coverage.

What is the T-Bar or Retouch Colour?

A T-Bar or retouch service focuses on visible regrowth around areas such as the parting and hairline, making it useful between full colour appointments.

Do you offer organic or ammonia-free colour options?

Ammonia-free colouring options are available. Your stylist can recommend the most suitable option depending on your hair and desired result.

What is Olaplex, and why is it used in colour services?

Olaplex is a professional bond-building treatment designed to help protect and strengthen hair during chemical processes such as colouring and bleaching.

How do I know which colouring service is best for me?

Your stylist will consider your natural colour, previous colour history, hair condition and desired result before recommending the most appropriate service.

COLOUR CORRECTION
What is Colour Correction?

Colour Correction is a specialist service used to improve unwanted tones, uneven colour or problems caused by previous colouring.

How many sessions will it take?

This depends on your current hair condition, colour history and desired result. Some corrections may be completed in one appointment, while more complex cases can require multiple sessions.

How long does a Colour Correction service take?

The required time depends on the complexity of the correction and the condition and history of your hair.

How much does Colour Correction cost?

Every colour correction is different, so pricing depends on the work and time required. Consultation is recommended for an accurate assessment.

Can you guarantee my desired colour in one session?

Not always. What can safely be achieved depends on the current condition of your hair. Hair health is considered when deciding how far a correction can progress in one appointment.

What should I do if I need Colour Correction?

Please arrange a consultation so that your stylist can assess your hair condition, colour history and desired result before recommending the appropriate process.

KERATIN TREATMENT
There are so many different keratin treatments in the market, what makes yours so special?

GOLD SALON TOKYO has worked with professional keratin formulations over many years and selects products based on the smoothing and conditioning results they provide.

Is the Keratin Gold uses “formaldehyde-free”?

The products used by the salon are professional smoothing treatments. Your stylist can explain the specific product being used and the appropriate professional safety procedures during consultation.

How long will a Brazilian Keratin smoothing treatment last?

Results generally last for several months depending on hair type, condition, previous treatments and home care.

Do Brazilian Keratin treatments work on hair extensions?

Keratin treatments can be performed with some types of hair extensions, but additional care is required around the extension connection points.

Approximately how long does a Brazilian Keratin treatment take?

Treatment time depends on the length, volume and condition of the hair. Your stylist can provide a more accurate estimate before the service.

How regularly can a Brazilian Keratin Smoothing treatment be performed?

The appropriate interval depends on your hair and previous treatment. Your stylist can recommend when another smoothing treatment is appropriate.

How soon can I wash my hair after a Brazilian Keratin treatment?

Aftercare can vary according to the product used. Your stylist will explain when you can wash or tie your hair following your treatment.

JAPANESE STRAIGHTENING
What is Japanese Style Hair Straightening?

Japanese Hair Straightening is a chemical straightening technique designed to permanently straighten frizzy, curly or wavy hair and improve manageability.

How long will a Japanese Straightening generally last?

The treated section remains straight as it grows out. New natural growth may later require a retouch depending on your hair type and growth.

What will my hair look like after the process?

Hair generally appears smoother, straighter and more manageable. Appropriate home care remains important after the chemical straightening process.

When I get the new growth retreated, would I need to do all the hair again?

Usually the retouch focuses on new growth rather than repeatedly processing the entire previously straightened length.

Can I have a Japanese Straightening if my hair is coloured?

This depends on your colouring history and the condition of your hair. Consultation is important, particularly for highlighted or bleached hair.

HAIR EXTENSIONS
Can Keratin tip hair extensions damage my hair?

Professional application and appropriate maintenance are important for reducing unnecessary stress on natural hair.

How long can I expect my hair extensions to last?

Longevity depends on your natural hair, application, maintenance and home care. Your stylist will explain the appropriate maintenance routine.

Will it be obvious that I have hair extensions?

Extensions are selected and positioned to blend with your natural hair and create as seamless a result as possible.

Is it possible to match the hair extensions to my own hair colour?

Yes. Different extension shades can be selected and combined to complement the natural variations in your own hair colour.

Can my hair be coloured or highlighted while I have extensions in?

Colour services may be possible while wearing extensions, but they need to be performed carefully around the extension attachment areas.

What is the cost to get Keratin Hair Extensions?

Pricing varies depending on the amount of hair required, desired length and volume. Consultation is recommended for an accurate quotation.

OLAPLEX
So… what exactly is OLAPLEX?

OLAPLEX is a bond-building hair treatment designed to support damaged bonds within the hair, particularly during or after chemical processing.

What kind of results can I expect?

OLAPLEX is designed to support hair strength, manageability and condition while helping reduce breakage associated with chemical processing.

Who is OLAPLEX best for?

It can be particularly useful for bleached, highlighted, chemically treated or damaged hair, as well as during colour services.

Who created this revolutionary treatment?

OLAPLEX was developed using bond-building technology created by chemists Dr. Craig Hawker and Dr. Eric Pressly.

Is it safe to buy OLAPLEX online?

Purchasing through authorized professional channels helps ensure product authenticity and appropriate storage and handling.

How does the bond-repairing technology work?

Chemical processing and heat can affect bonds within the hair. OLAPLEX technology is designed to support these internal bonds and reinforce the structure of the hair.

How should I use OLAPLEX in the salon and at home?

Professional OLAPLEX treatments can be incorporated into salon services, while home-care products can be used between appointments according to your stylist's recommendation.